White Rose Clinic in YorkWE OFFER PROFESSIONAL TREATMENTS FOR THE SPORTS PERSON AND GENERAL PUBLIC
*White Rose Clinic response to COVID-19*
CURRENT SITUATION AT THE CLINIC
Please continue to wear a face mask / covering and observe social distancing and hand sanitising protocols when visiting the clinic.
Under the government regulations, the full range of treatments we provide within the clinic come under differing rules.
Sports Therapy, sports and remedial massage and deep tissue massage treatments along with the Retül Bike Fitting Service are classed as ‘Personal Care Treatments’. If we move to another countrywide lockdown, we will be unable to continue with fulfilling these type of appointments.
General podiatry / chiropody and biomechanic / orthotic treatments are classed as medical. These type of treatments are able to continue. However, please consider if there is a genuine need for the appointment.
A COVID-19 / INFECTION SAFE CLINIC ENVIRONMENT
Since the beginning of the pandemic, we have been working hard behind the scenes to ensure the clinic is COVID-19 safe for you and the practitioners according to, and surpassing, the Government and Governing body regulations.
We are happy to reassure you, we are in a great position to keep you safe. We want to keep it that way, so ask that you still observe social distancing and continue to wear face masks / coverings.
If you have visited the clinic recently, you will have noticed the additions. You can see some photographs of the changes below along with some instructions ‘what to expect at your appointment’ if you are planning to visit the clinic.
We as practitioners will be checking our symptoms and temperatures daily and also any patient’s when entering the clinic.
If a practitioner felt unwell or is showing signs of the virus we would need to cancel or change their appointments at short notice.
If a patient is showing any signs of the virus or has a high temperature we would not be able to treat them at that time.
WHAT TO EXPECT AT YOUR APPOINTMENT
You will be asked a few screening questions to ensure it is safe for us to treat you and for you to continue with the appointment.
We will also take your temperature before your appointment using a contactless device.
We ask that you arrive on time, rather than early for your appointment, so reducing time spent in the waiting area(s).
We will ask you to take full advantage of our sanitising station as you enter the clinic and again as you leave but try to keep the surfaces you touch to a minimum.
We ask that you wear some form of face covering (mask or visor) to your appointment, unless you have a valid medical exemption.
We would prefer for you to pay using contactless card payment, if possible. If you need to pay by cash, please try to have the correct fee.
Check our prices page for the latest fees.
WHAT TO EXPECT FROM OUR PRACTITIONERS
Your practitioner will be wearing full PPE. Face mask, gloves (if appropriate), apron and scrubs/tunic or specific work place uniform as normal. In addition they will have an optional face shield and we have installed perspex screens to place between you and the practitioner once you are in the chiropody chair.
We have allowed additional time between patients to enable us to thoroughly clean the treatment room, waiting area chairs, door handles and banisters after each patient has left.
We have installed a perspex screen around reception to help maintain social distancing between you and the reception.
We will be checking practitioners temperature and signs of symptoms daily.
HAVE YOU BEEN ASKED TO SELF-ISOLATE
Have you been anywhere or been in contact anyone recently that has put you in likely contact with COVID-19?
- Are you recently travelling from an amber or red foreign country?
- Have you been ‘pinged’ to alert you to self isolate and are currently within that self isolation period ?
- Share home space with someone with COVID – 19 or who is self isolating ?
- If you answered yes to any of the above, even if you are not symptomatic, please follow government rules and restrictions for your particular situation and help slow the spread of COVID-19.
STAY AT HOME IF YOU HAVE CORONAVIRUS SYMPTOMS
Stay at home if you have coronavirus symptoms!
- A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- Loss of taste and or smell
Delta Variant symptoms differ, please stay at home if you have most of the following symptoms :
- Blocked / Runny nose
- Aching Muscles
- Long Lasting Headache
- Sore Throat
- Tired and Unwell
We want to keep you on your feet.
But we want to do our best to help keep people safe. It may feel a little strange with all the additional PPE and safety measures but we are still the same clinic underneath it all, ready to give you the best possible experience we can.